Privacy Policy
Effective Date: May 2026
Thank you for visiting Caysees. We are committed to protecting your privacy and ensuring your personal information is handled safely and responsibly in accordance with applicable Australian privacy laws.
1. Information We Collect
When you use our website, we may collect the following information:
- Personal details (such as your name, email address, phone number, and shipping address)
- Order information (including products purchased, payment method, and order history)
- Website usage data (such as IP address, browser type, pages visited, and device information)
- Marketing preferences (if you choose to opt-in to receive promotional communications)
2. How We Use Your Information
We may use your information to:
- Process and fulfil your orders
- Communicate with you regarding your order or enquiries
- Improve our website, products, and customer experience
- Send marketing communications (only where you have opted in)
- Detect fraudulent activity and maintain website security
3. Sharing Your Information
We may share your information with trusted third parties who assist us in operating our business, including:
- Shipping and delivery providers
- Payment processing providers
- Website, analytics, and email marketing service providers
We do not sell or rent your personal information to third parties.
4. Cookies
Our website may use cookies and similar technologies to:
- Improve website functionality and performance
- Analyse website traffic and usage
- Personalise your browsing experience
You can manage or disable cookies through your browser settings at any time.
5. Your Rights
You may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or outdated information
- Request deletion of your personal information
- Opt out of marketing communications at any time
To make a privacy-related request, please contact us at:
6. Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no method of electronic transmission or online storage is completely secure, and we cannot guarantee absolute security.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be published on this page with a revised effective date.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at: